Cookie Policy
Last updated: 28 April 2026
Contents
This Cookie Policy explains how ForwardCycle ("we", "us") uses cookies and similar tracking technologies on our website (forwardcycle.co.uk) and dashboard application. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).
2. Types of Cookies We Use
We categorise our cookies into four groups: Essential, Analytics, Functional, and Marketing. Only Essential cookies are set without your consent, as they are strictly necessary for the website to function. All other categories require your consent via our cookie banner.
3. Essential Cookies
These cookies are necessary for the website and dashboard to function correctly. They cannot be disabled without breaking core functionality.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| sb-access-token | Authentication — maintains your login session | Session / 1 hour | Supabase |
| sb-refresh-token | Authentication — refreshes expired sessions | 7 days | Supabase |
| __cfruid | Security — rate limiting and bot protection | Session | Cloudflare |
| _nf_jwt | Hosting — edge routing and access control | Session | Netlify |
Legal basis: These cookies are strictly necessary under PECR Regulation 6 and do not require consent.
4. Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve it. All analytics data is anonymised.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique visitors | 2 years | Google Analytics |
| _ga_* | Maintains session state | 2 years | Google Analytics (GA4) |
| _gid | Distinguishes users for 24-hour reporting | 24 hours | Google Analytics |
Legal basis: Consent. These cookies are only set after you accept analytics cookies via our cookie banner.
Opt out: You can opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on.
5. Functional Cookies
These cookies remember choices you make to enhance your experience, such as language preferences and dashboard layout settings.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| fc_theme | Remembers light/dark mode preference | 1 year | ForwardCycle |
| fc_sidebar | Remembers sidebar collapsed/expanded state | 1 year | ForwardCycle |
Legal basis: Consent. Set only after you accept functional cookies.
6. Marketing Cookies
These cookies track your activity across websites to deliver relevant advertising. They are disabled by default and only activated if you explicitly opt in.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook advertising pixel | 3 months | Meta/Facebook |
| _gcl_au | Google Ads conversion tracking | 3 months | |
| li_fat_id | LinkedIn advertising | 30 days |
Legal basis: Consent. Marketing cookies are never set without explicit opt-in.
7. Third-Party Cookies
Some cookies are placed by third-party services we use. We do not control these cookies and recommend reviewing the relevant third-party privacy policies:
- Google: Google Privacy Policy
- Stripe: Stripe Privacy Policy (payment processing)
- Supabase: Supabase Privacy Policy (authentication)
- Meta/Facebook: Meta Privacy Policy
8. Managing Cookies
You can manage your cookie preferences at any time through our cookie banner (click "Cookie Settings" in the footer) or through your browser settings.
Browser-level controls
Most browsers allow you to block or delete cookies. Instructions for common browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that blocking essential cookies will prevent the dashboard from functioning correctly.
Industry opt-out tools
- Your Online Choices (European Digital Advertising Alliance)
- NAI Consumer Opt-Out
9. Other Tracking Technologies
In addition to cookies, we may use: Web beacons (pixel tags) in emails to track open and click rates; Local storage in your browser to store dashboard preferences; and Server logs that record IP addresses, browser types, and page requests. These are covered by the same consent mechanisms as cookies where applicable.
10. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be highlighted via a refreshed cookie consent banner.
11. Contact
For questions about this Cookie Policy or to exercise your rights:
ForwardCycle
Email: info@forwardcycle.co.uk
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ico.org.uk | 0303 123 1113